Frequently Asked Questions

Everything You Need to Know.

Straight answers to the questions we hear most. If you don't find what you need here, reach out to us directly.

The Basics
What is a Bitcoin Savings Account (BSA)?+

A Bitcoin Savings Account is a professionally managed account that deploys your deposit into a structured Bitcoin acquisition strategy. Instead of earning a small percentage in a traditional savings account, your capital is put to work acquiring Bitcoin through a system designed for long-term appreciation.

You deposit dollars. We manage the position. At the end of your term, you receive your return in USD — no crypto knowledge required.

Why open a BSA instead of just holding Bitcoin myself?+

It's a fair question — and the honest answer is that a BSA is built for a different kind of person than the self-custody Bitcoin holder. Both approaches get you exposure to Bitcoin. The difference is in the experience, the structure, and the outcome.

Security. Self-custody means you are solely responsible for protecting your private keys. Lose them, and your Bitcoin is gone permanently. There is no recovery, no support line, no recourse. BitBridge uses institutional-grade custody so that your position is protected without you ever having to manage a seed phrase or hardware wallet.

Ease of use. Buying and holding Bitcoin personally requires setting up an exchange account, navigating wallets, understanding transaction fees, and staying on top of security best practices. A BSA requires none of that. You deposit, and we handle everything else.

Peace of mind. Markets move. Most people who hold Bitcoin personally find themselves checking prices daily, second-guessing their position during downturns, and making emotional decisions at the wrong moments. A BSA is a structured, defined-term commitment — designed to remove the noise and keep you focused on the long-term outcome.

Better returns through structure. A BSA isn't just Bitcoin exposure — it's a managed position designed to amplify your results. The structure we use is built to generate stronger returns than a straightforward personal purchase of the same dollar amount, targeting 7× your deposit over five years.

If you are comfortable managing your own keys, running your own security, and staying disciplined through volatility — self-custody may suit you. If you want the benefit of Bitcoin without the complexity, a BSA was built for you.

Do I need to understand Bitcoin to use this?+

No. That's the point. You don't need to know how Bitcoin works, how to store it, or what a private key is. BitBridge handles all of that. Your job is to deposit, hold, and collect.

How is this different from just buying Bitcoin myself?+

Self-buying requires technical knowledge, discipline, and ongoing management. A BSA is designed to do the heavy lifting for you — amplifying your position so you can stay focused on the outcome, not the process.

Is BitBridge a bank?+

No. BitBridge is not a bank and BSAs are not bank accounts. BSA funds are not FDIC insured. BitBridge is a Bitcoin asset management service. Please review all account disclosures before depositing.

Returns & Projections
What is the target return?+

The target is a multiple on your initial deposit over a 5-year term, based on long-term growth assumptions. Actual results will depend on market conditions.

Are the returns guaranteed?+

No. All return projections are forward-looking estimates based on modeled Bitcoin price targets. Bitcoin is a volatile asset and past price appreciation does not guarantee future results. The 7× target is a projection, not a contractual promise.

What if Bitcoin goes down during my term?+

If Bitcoin's price declines significantly, the value of your position will decline accordingly.

This is why the minimum recommended holding period is 3–5 years — Bitcoin's historical volatility is significant in the short term but has trended upward over multi-year periods.

Deposits & Fees
What is the minimum deposit?+

The minimum deposit is $1,000 per BSA. There is also a one-time $100 setup fee for the BSA ($50 setup fee for additional BSAs), paid separately. Your $1,000 deposit goes entirely toward your investment position — the setup fee does not reduce your invested capital.

What is the $100 setup fee for?+

The $100 setup fee covers account activation, Bitcoin wallet provisioning, position initialization, and onboarding administration. It is a one-time fee per BSA — not a recurring charge.

How do I make my deposit?+

After creating your BSA in the dashboard and paying the $100 setup fee, you will receive a Bitcoin deposit address by email. You send your deposit in Bitcoin to that address. Once the deposit is confirmed on-chain, your BSA activates and your term begins.

Are there any ongoing fees?+

There are no annual management fees. BitBridge earns a performance fee only — taken from the spread between gross proceeds and your 7× return at exit.

Can I open more than one BSA?+

Yes. You can open multiple BSAs from the same account. Each BSA is an independent position with its own setup date, Bitcoin balance, and projected return. Each requires a separate $1,000 minimum deposit and $50 setup fee.

Safety & Risk
How is my Bitcoin held?+

Client Bitcoin is held using institutional-grade custody with cold storage protocols and multi-signature security where applicable. Depending on the structure of the BSA, assets may be deployed within secure systems designed to support the account's objectives. BitBridge does not commingle client assets and maintains segregated positions per BSA.

Is this FDIC insured?+

No. Bitcoin Savings Accounts are not FDIC insured. If you require FDIC protection, a traditional bank savings account is the appropriate product for that portion of your funds.

Withdrawals
When can I withdraw?+

The minimum holding period is 3 years. After Year 3, you may request an early exit from your BSA dashboard. Your return will reflect the Bitcoin price at the time of exit.

Can I withdraw before 3 years?+

Early exit before the 3-year minimum is available in exceptional circumstances and is subject to review. An early withdrawal fee may apply, calculated as a percentage of the Bitcoin position at the time of exit. This structure is designed to encourage long-term participation and protect the integrity of the program.

Your Account
What can I see in my dashboard?+

Your dashboard shows all active BSAs, each displaying the setup date, total BTC held, current USD value, projected return at term, and time remaining. You can also view deposit history and request an exit after your minimum holding period.

How do I set up a new BSA?+

From your dashboard, click "Set Up New BSA." You'll confirm your deposit amount, pay the $100 setup fee, and receive your Bitcoin deposit address by email. Once your deposit confirms on-chain, the new BSA appears in your dashboard.

How do I contact support?+

Use the Contact page to reach our team. We respond to all inquiries within one business day.

Still have questions?

Our team responds to every message within one business day.

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